Celebrating 11 years of Reclaim with Special Guest Lauren Hanks
Ep. 18

Celebrating 11 years of Reclaim with Special Guest Lauren Hanks

Episode description

A very special radio broadcast celebrating 11 (!) years of Reclaim Hosting. Join us live on air as we chat with special guest Lauren Hanks and Team Reclaim.

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0:00

All right. Good morning, everybody. We are starting out the day after Jim's awesome introduction

0:08

for the final day of DS106 Summer Camp. And I'm Meredith Huffman. I'm here with some awesome

0:15

people at Reclaim, chatting about 11 years of Reclaim hosting in general. And we've got

0:21

a special guest with us, Lauren Hanks, who also joined with Maren Deepwell and Taylor

0:26

Jaden. So hey, everybody, how's it going? Hi, welcome. Thanks for having me. I'm really

0:33

happy to be here. Hi, Taylor, Maren, Meredith. How are you? Yeah, pretty good. We've been

0:41

rocking the airwaves this week. And I was just listening to Jim. And I totally share

0:46

his joy about how much how much fun it's been. And I think, you know, I've never seen DS106

0:54

audio this lively. So it feels it feels really awesome to, you know, to get like, yeah, get

1:01

get this kind of session up here on the final on the final day, save the best till last.

1:07

And Taylor and I have been having lots of like nerdy chat about how brilliant audio

1:12

only is. Yeah, it's been really energizing, but not maybe less stressful than putting

1:21

on a real like a real this is a real conference, a putting on an in person conference because

1:26

there's there's just less overhead with something like this. Right. But yeah, it's been really,

1:33

really cool to be hanging out with folks in Discord and on the radio all week. So yeah,

1:39

and I think it always gets back to that idea of, you know, just feeling the fatigue of

1:45

always being on camera or always being in person. Like there's a different level of

1:49

exhaustion that comes with that. And so to kind of take away that pressure and still

1:54

have such an energizing event is really cool. And so to see all that activity and Discord

2:02

to have such a full schedule and just to really play with the different mediums is super unique.

2:08

And it's it's awesome to see. And I was actually just looking again at the event site today.

2:14

And I love that you all were able to embed the the radio stuff right there. Like that's

2:20

so cool. Oh, that's Taylor's magic. And, you know, I mean, big shout out to Taylor as well

2:26

for getting those transcripts like, you know, like I've worked with people before who are

2:31

this good that everything just looks like magic. But like seeing it all happening in

2:34

real time is just such a joy, you know, and we have like 100 people registered for this

2:42

event as well. And I think when we were starting to plan it, like I remember having this conversation

2:46

with Jim and he was like, do you think do you think anybody will come and register for

2:51

this? Like a free week long event in August on the radio? And I was like, yeah, of course.

3:00

I was like completely, completely trying to sound convincing that I thought it was so

3:04

gonna take off. And hey, it worked out. So, you know, kudos to Jim for giving us a heads

3:12

up that we could just go ahead and experiment. But I love that. I'm sure Jim was like, you

3:18

know, you had to convince him maybe the least out of everyone like event on the radio. He's

3:23

game, of course. But no, I do love this idea, though, because my one issue with traditional

3:30

radio is that I can't go back and listen to things that I missed. And so, you know, I

3:37

admittedly have not had a ton of time this week to be, you know, participating live.

3:44

But yesterday and this morning, I was able to go back and listen to a few sessions. This

3:50

morning, actually, I was listening to Brian's and it was really cool just to, you know,

3:56

pull up the recordings for something that happened on the radio. And so, again, I really

4:00

love that mix that has, you know, you pulled off this week. I think it's really cool.

4:07

And a lot of this came kind of organically as the event started taking shape. Because,

4:14

you know, Marion basically, at least from my perspective, Marion basically came into

4:19

an EdTech meeting and was like, how about radio summer camp? And I was like, oh my God,

4:24

I'm in. That's amazing. And she's like, we're gonna get 100 people to register. And I was

4:27

like, okay, sure, I would like to see that. And it did happen, to your credit, Marion.

4:37

But then as we went, we're like, do we provide recordings? Because some of the point of radio

4:42

is ephemerality, right? Like, or at least it might be for some folks. So, you know,

4:47

of course, the answer to that was just, can we provide the recordings? And then we'll

4:51

just ask people. And, you know, most people did want recordings of their sessions. And

4:58

it's really easy from my perspective, because I just go into the back end of the radio station

5:04

and download them and trim them a little bit. And then nowadays, there's lots of good software

5:10

for transcription. So that's pretty accurate. And like better than, the bar for me is like,

5:16

is it better than the YouTube automatic ones? And these are a little bit better. So hopefully,

5:21

they're useful to folks who want to use them.

5:23

Yeah, I was gonna say, and having that flexibility is really nice, too. You know, I think sometimes,

5:30

I was gonna say, too, like, there's this pressure for in person conferences and more formal

5:36

events, you've got to have something very smart and formal and cute, you know, something

5:41

sort of cued up to say, and you have to have a point and a vision and a lesson that you

5:47

know, someone can learn and take away. And there's merit to those sorts of sessions.

5:53

And I love them. And I love the professional development that I, you know, that you can

5:58

get at those sorts of events. But this is also very cool in its own right, in that there

6:05

is no pressure and okay, we don't, you know, have a perfect model or mold for each session.

6:13

And we'll just, you know, throw in tunes and chat and see what comes out. And so I love

6:18

like the community building that comes with that and the creativity that, you know, can

6:23

come out of those sorts of sessions, too.

6:26

Oh my gosh, so many.

6:28

Hi.

6:29

Sorry, I'm late.

6:30

I just like that everybody's joining in.

6:34

Yeah, I was listening and I went, I gotta step in even if I can. I don't know how long

6:40

I can stay but hopefully for a while. I didn't want to miss this. It's good to see you.

6:47

It's good to see you, Pilot. How are you?

6:49

I'm doing pretty well. I'm, yeah, I'm doing good. This week has been so much fun. It's

6:58

been really, really cool. I wish I'd been there's some stuff I wish I'd been more active

7:04

in chat for. I've been getting just more active as the week's gone on. I feel like I've sort

7:09

of come out of my shell, but it's all been super cool.

7:11

Yeah, and I think, you know, the beauty of recordings and stuff is that you can go back

7:15

and listen to them. And, you know, hopefully the this I don't know how long the channel

7:20

will be around in Discord, but maybe we can keep the conversation going there, too.

7:26

Yeah, 100%. I actually, just because of how timing had shook out, I wasn't able to attend

7:33

the Doctor Oblivion session on Wednesday live. And I was super bummed because it one sounded

7:40

amazing and I was really hyped for it. Just from everything that you had said leading

7:43

up Taylor, and the discussion in Discord looked really great. So I'm really glad that the

7:48

recordings exist. Because I can't wait to go back and listen to that.

7:53

I just have to I have to thank Jim again for being pretty cool about the whole thing. It's

7:58

not I haven't had many bosses that I've deep faked audio for a radio show of so I knew

8:04

Jim would be down.

8:05

Like two, two, three max?

8:06

Yeah, only the one.

8:08

Okay.

8:09

So.

8:10

Well, that was kind of the point, I think when Meredith and I dreamt up this session

8:14

today, you know, because like, it was reclaimed kind of 11 year anniversary recently at the

8:20

end of July. And, you know, I thought the DS106 Summer Camp, which at that time was

8:26

still like an unknown, you know, would be a worthy addition to some of the crazy and

8:30

fun stuff that you've all been doing as a team. And I think Meredith recently been touring

8:36

actual conferences as well, with with Jim going

8:40

Don't call them actual conference, call them in person conferences.

8:43

In person conferences. That's right. So I wonder, Meredith, like, I wonder what it's

8:48

like for you now, like you've spent a couple of weeks with folk like, you know, sweating

8:52

by the sounds of it in very hot weather. And now you're like on the radio.

8:56

Yeah, definitely. Yeah, I was joking with Jim yesterday, he and I are on week three

9:00

of conferencing with WP campus at the end of July, the last two or July 31 through August

9:08

2 at Georgetown University in DC, which was super fun. We it was incredibly hot that week,

9:16

like 80s 90 degrees, heats with thunderstorms every day. So it was just a lot of fun to

9:23

see everybody in the WordPress sphere of a community. And we went to WP campus last year

9:30

as well in New Orleans. So that was super fun to catch up with folks. I met there last

9:35

year and I'm just getting to see the what folks are working on in the community. And

9:40

then the last week we were at DH 2024 in Arlington, Virginia, with George Mason University. And

9:49

that was super cool as well. It was a full week's worth of conferencing in person and

9:55

hybrid. Also super warm, but also in the midst of a tropical storm. Towards the end of the

10:02

week in Virginia, we got a little bit of a Debbie I think was the storm name or whatever.

10:10

But that was really cool. We had a coffee hour on Thursday towards the end of the week.

10:16

And so we got to catch up with a lot of folks in the community as well. And it always took

10:20

me always takes me by surprise about people who come up and are like, hey, I know reclaim

10:25

I host my site with you or I've had a hosting plan with you for years. And it's super cool

10:31

to get to talk to people and also hear kind of the feedback that they have about the team.

10:36

And it's just rave reviews overall. So I give major kudos to the entire team for helping

10:43

keep the reclaim name going as a good community support. So that was just kind of the last

10:49

couple of weeks. And I'm grateful to not really have to be on camera as much. I mean, we're

10:54

in to give a little bit of a background on the setup. We're in StreamYard. So we're on

10:59

camera with each other internally, but it's all on radio. So we only are hearing the audio.

11:05

But it's different to not have to be like on camera for this conference. So that's been

11:10

really fun. And getting to moderate is always really, really a good time to. So I was moderating

11:15

with Tom Woodward session yesterday and a couple more throughout the week. So it's been

11:22

awesome.

11:23

Wow. So for those of you who are on the radio and listening live to the session, we have

11:29

a stellar lineup in the session and more people joining in. So we now have Taylor, Pilot,

11:35

Meredith, Lauren, and Justin. So hello, Justin, as well. It's great that people are joining

11:42

into the call as we continue here. But I wonder, particularly Pilot, if I'm going to put you

11:51

on the spot as you can't stay with us for that long. It's been 11 years of reclaim,

11:56

and you've made a big contribution to getting the team where we are. Do you want to share

12:00

like one or two kind of high points, either from this week, sort of things that really

12:05

resonated with you or things that have recently happened? Just as I think, we've had an awesome

12:10

year. Year 11 has been awesome.

12:12

Yeah, we've had a really, really good year. We've super missed you, Lauren. I would say

12:19

that that's probably the low point of the year. But I'm just trying to think. It's been...

12:27

Oh, no. Maren, you can't ask me to remember things without warning me first. That's not

12:32

fair. God.

12:33

I said this week or this year.

12:36

This week or this year.

12:37

It's a recent memory.

12:38

That's true. This week has just been really great. I've gotten to... I got to moderate

12:48

some of the sessions that I was moderating were actually pre-recorded. But I got to,

12:54

I guess, not moderate because Dave handled it all himself. But I got to, I guess, sort

13:01

of host Dave for me a session on Tuesday. And that was a ton of fun. And also to be

13:11

there for the EdTech Mansion and to all of the sessions that I was part of, I would say.

13:18

But yesterday afternoon, that was also I was saying that sort of as the week's gone on,

13:22

I feel like I've come out of my shell a little more. I got to catch the tail end of Shannon's

13:31

session about Dream Teams and Apollo 13s. And I got to be there for AI Cryptid Hunting

13:37

and Talky Tina, which was really, really great. This is just... I actually, you know what?

13:48

My personal high for the week was getting to DJ, to do the lunch DJ on Wednesday because

13:56

I was really nervous about that. Everyone at DS106 has such great music taste that it

14:05

makes me feel very shy about sharing what music that I like. So getting to put on a

14:15

mix of songs that I really enjoy and then having people talk about it in the chat and

14:22

finding out, oh, I'm getting to share Orville Peck. People are finding out about him for

14:27

the first time. It was really nice. It made me feel much more confident and part of the

14:35

DS106 community. And it's making me feel much more confident also about my session later

14:42

this afternoon, which I was worried about. That was... I'm feeling, you know, shy about

14:48

how that's going to go. Because it's sort of an experimental thing for me. I've never

14:51

done... I've never played this game before. I've never run it for anybody in the company

15:00

before. I've never done live game jamming on the radio or anything like that. So big

15:10

week for me is what I'm saying. Did I answer your question, Maren?

15:14

Yeah, you really did. You answered the challenge beautifully.

15:18

Oh, good. Good. You know, I was wondering, I was worried that I was... I was worried

15:24

I wasn't verbose enough. I was worried I didn't make it last long enough.

15:32

I really... I want to say hello to Jim as well, who's just joined us as well. So I think

15:38

very many people in Team Reclaim are now here. And Jim, we were just going around the room

15:41

saying hi to each other and just sharing some highlights from the week and from the... from

15:46

year 11 in Reclaim's history. So I had... I put Pilot on the spot slightly unfairly.

15:53

And we were all just having fun listening to that.

15:57

Me too. I was having fun listening to that. Pilot, you rose, as Maren said, beautifully.

16:05

And I'm looking forward to your session this afternoon. Creative. I love it. Let me know.

16:11

I mean, I... if you have a way to call in.

16:14

Yeah, I mean, we're going to be hosting through StreamYard just like this. And I figure sort

16:20

of like the session that you just hosted, we can put the StreamYard maybe in the Discord

16:25

chat or maybe I'll DM it to people who ask for it. But I want to thank Taylor and Jason

16:31

from the Reclaim team and Shannon and Eric from the Discord who have already volunteered

16:36

to be part of my weird, hopefully fun experiment. But there will be lots of room for people

16:43

to call in and talk and take part. Part of the idea of this is it can... it can just

16:51

be, "Oh, hey, that's fun. I want to be part of it."

16:54

It's a brilliant conceit. And I think if I'm going to answer your question, Maren, that's

16:59

what's been amazing about the S106 Radio Summer Camp this week is so many cool, completely

17:06

different approaches to doing radio from Banana Man's song to the creepiness of talking Tina,

17:14

right, to Dr. Oblivion AI. I mean, it was an impressive showing on the part of so many

17:23

people, many of them Reclaimers, I might add. So it was... it was beautiful. I mean, Meredith,

17:30

you're from what I understand, DJing this summer. I mean, the lunch hours, right? Is

17:35

that true?

17:36

Yeah, definitely. I feel in the same way, Pilot, a little bit about nervous, like, taste

17:41

of music. But I have a couple office playlists that we played at co-work that I kind of want

17:47

to run through again, get some throwback vibes there. And then I'm gonna stick to my old

17:51

gold of lo-fi for one hour.

17:54

Which is always good, too.

17:55

Yeah, yeah.

17:56

Hey, I did an hour of Scott. And if that didn't scare everyone away, no one asked for that

18:02

anymore. I wanted to hear it. So I think I think I've set the bar low, we can all jump

18:07

over it, you know.

18:08

I was going through my playlist on Spotify, too. And I'm like, do people really want to

18:12

listen to my gym playlist? Or do I just want to do like, like, office playlist or something?

18:20

But my taste like goes from like, video game music, lo-fi music to like, top 20. Like,

18:26

it's just all over the place.

18:29

I do have to say that the co-work playlist I have memorized subconsciously. Because there

18:37

were it was like years, I feel like where every single morning you and I would come

18:41

into the office, open up and turn on Spotify. And it always started with one song. And then,

18:48

you know, just went in order. And so now it's like, I have all of these random songs that

18:52

aren't a part of the same album, but I know what's coming next. I listened to the playlist

18:59

the other day, and I was surprised that I was still able to pick it up for the most

19:02

part. So yeah, that's, you know, just something you don't really expect to learn as as while

19:08

you're on the job, but it was awesome.

19:11

That's always that's always fun for me. I have a playlist of songs that are not not

19:17

the co-work playlist, but that are like my background songs of anything that I've found

19:22

that I've put on loop for like, a couple hours at some point goes on the playlist. And then,

19:28

you know, I like them. So I put them on other playlists. And then when I listen to other

19:31

places, I go, this isn't what comes next. This is wrong. That's not what happens. What

19:35

are you talking about?

19:37

I mean,

19:38

I really love that. Sorry, Tyler.

19:41

I was just gonna say something doesn't feel right here.

19:46

I really love that we also had song requests this week. And we you know, like, particularly

19:50

on Monday, because we weren't really officially starting the event till lunchtime, Eastern

19:55

time, and I was kind of just playing tunes and so many people on discord and on Macedon

19:59

and in our internal slack channel, like the me song requests, like, sometimes I was kind

20:04

of slightly like, do you have any tunes? But like, you know, it was really awesome. And

20:08

Justin, I want to say thanks to you. You made me so happy on Monday with your song choices.

20:13

And I was like, I was like, yeah, there's a fellow 80s music lover. I was like, yes,

20:19

thank you for those. I really enjoyed that.

20:21

That was really fun.

20:32

I was in Long Island that morning, I'm getting ready to fly back and I hear I'm not with

20:39

you. That's when I knew like, you know, the 80s vibe was strong on the radio right now.

20:48

Plus, you know, the temperatures and I think you were playing off that Justin, that was

20:52

very fun.

20:53

It's a cruel summer, Jim.

20:55

That's right. Banana Rama? Is that who that is?

21:00

That's Banana Rama. Good memory. I couldn't miss.

21:04

Say Taylor Swift.

21:06

Yeah, yeah, I'm from a different era. A different cruel summer. I couldn't couldn't miss the

21:15

opportunity to say hi to Lauren today. Obviously, year 11 for Reclaim has been a zany and wild

21:23

one, including for me. You know, I I got to know Reclaim from afar in the beginning. Eleven

21:30

years ago, I obviously knew Tim and Jim. And then over the years, got to know folks like

21:37

Lauren and Meredith, both working indirectly and, you know, coming into co-work, seeing

21:43

you guys live all the way to in 2024, coming in as an inmate myself. So it's been an exciting

21:51

year full of change. We certainly miss you, Lauren. Miss our talks. Lauren and I used

21:58

to used to connect pretty regularly and at the same time, really glad to see that you're

22:04

doing so well in your new role. But you definitely missed.

22:09

Thank you, Justin. Yes, it's good to see you all. And I think, you know, this this year

22:14

has been one of self-discovery and reflection, to say the least. And I think certainly the

22:21

hardest part of change, especially one like this, is just the people that I work with.

22:28

You know, I really miss working with the Reclaim team. I miss our regular chats, Justin. And

22:34

I miss just like, you know, the tinkering and the the the projects that, you know, Reclaim

22:41

can be a part of. I miss the community like, you know, there's just so much. But, you know,

22:48

it's it's also put me in, you know, Maren can attest to this, too, because we talk pretty

22:53

regularly about this idea of working identities and how that shifts throughout your life,

23:00

throughout, you know, even your day, depending on what what you're doing. But I think I see

23:07

a lot of overlap in how I think about that for myself right now, with even just reflecting

23:12

on Reclaim over the last 11 years. And you can see that even in the artwork. And so I,

23:20

you know, I was listening to Brian Mather's session from earlier this week and, you know,

23:26

hearing Jim, you talk with him about his own aesthetic and how it's changed, you know,

23:32

and like the artwork right now for Reclaim is beautiful, like the the greetings from

23:38

Reclaim, the postcard stuff that has come, like, it's just so cool. And I think it captures

23:44

the many different identities that Reclaim has embraced through the years. And I feel

23:52

so proud to have been a part of that legacy. And also just to see like, with the different

24:02

products and the changing technologies and the different services that have been added

24:06

through the years as the team has grown. Meredith, you just said this earlier in this session

24:11

that you're able to go to conferences and people can say, Oh, I know Reclaim, I have

24:16

an amazing experience with Reclaim. And the fact that, you know, 11 years in, that's the

24:23

feedback and the response. And that, you know, that was the whole mission on day one, and

24:30

year one. And so yeah, I just feel really proud to have been a part of it. I, you know,

24:36

I still check in very often and creep on Discord. And, you know, I'm so proud of the WHMCS work

24:41

you've all have done. Like, I just, you know, I want to at some point talk shop and, you

24:46

know, catch up on all the projects. So it, yes, it's, yes, I feel very proud to have

24:53

been a part of it. And I miss it. But I'm, you know, I'm also just trying to figure out

24:56

what my own working identity is right now. So

24:59

I'll tell you, Lauren, your ghost was pretty strongly felt this week. Because, I mean,

25:06

the DS106 Radio Summer Camp was amazing. Maren, Taylor, hats off, major kudos. But I had a

25:14

lot of flashbacks to the work we did with Maren in 2021, with the OER by Domains. And

25:22

I think for me, when I think back on Reclaim's 11 year history, I think back on moments like

25:27

these that we had this week, where we just give it a shot. We roll the dice, we have

25:35

fun. And oftentimes, it leads to really good things, both amongst us and with the community

25:41

we support. And I love that. And I don't want to lose that for a second. Because, you know,

25:48

OER by Domains 21 was a highlight for me in my career at Reclaim. I mean, we just, we

25:54

nailed the online conference. And this week, we nailed the audio conference. Like, and

26:02

that's cool to do. Like, as a small group. I don't hate it. We did it again. Exactly.

26:09

We did it again.

26:10

We'll get them started. There you go. That is why the last session is only five minutes,

26:15

Jim, because that's what it's going to be.

26:17

But no, I think, Jim, to your point, it's, you know, when you set your sights on a big

26:24

hurdle, there's challenge involved in that. And it usually involves a lot of moving parts.

26:31

And maybe there's stress involved in like the setup. But when you get to the point and

26:37

you can cross that hurdle, there's, you feel that that reward that that comes with it.

26:43

And yeah, I, I agree. I think when I when I look back on my time at Reclaim, OER by

26:51

Domains is certainly a highlight because it just it brought together. It was just this

26:57

culmination, I think, of all of the pieces that are I've really enjoyed with Reclaim,

27:04

you know, the community, the the pushing the boundaries of tech, you know, blending modes

27:12

of communication, like all of it. I think that, yeah, that was just a really cool event.

27:17

And it's it's cool now also to see how you've built on it. Now we're, you know, involving

27:23

radio and the same event site and playing around with how pieces are archived and kept

27:30

around. And yeah.

27:35

For me, it's one of the greatest, you know, assets that this organization has, which,

27:40

you know, I've not come across very often. It's like an extremely high level of digital

27:46

skills in every shape or form. And we use them every day all the time. Like I often

27:51

tell people, you know, because they can't really imagine like what a hosting company

27:56

really does. And they're like, what do you actually do? And I'm like, well, we have an

28:00

in-house radio station. And like that's like a really fun, you know, like little vignette

28:05

to share with people. But a lot of people on Discord were commenting this week about,

28:09

you know, how much joy they get from actually using the technology in different ways rather

28:14

than just the standard formats. And there are not that many conferences or organizations

28:19

out there that do anything beyond default. You know, like we even talked about the dreaded,

28:24

you know, Teams calls this week. And like I had a bit of fun with the metadata I put

28:28

into this when I was six saying, you know, it's not a Teams call, like sit back and relax.

28:33

And I think it's really a testament to how on it this organization, this team is that

28:40

you can kind of organize something kind of out of thin air and everybody just jumps on

28:44

it. Like Monday morning, I'm there, you know, and everybody's kind of learning and doing

28:48

it and kind of understanding that you can't be perfect. You just got to do it. And I think

28:54

that's like an attitude that is so gold dust for me.

28:58

Yeah. One thing I want to, I guess what I want to plug is that in a couple of weeks,

29:04

I want to say two weeks from now, we're going to be doing a stream that is going to be about

29:09

how to set up your own online radio station like DS106. Not just how to connect with DS106

29:17

and take part, although presumably that will at least be implied by how to set up your

29:23

own radio station and get started using it, but how to fully, you know, get going. Taylor

29:30

just put the link in the chat. Thanks. Thank you, Taylor. But the idea of making this something

29:37

that's available and accessible and pick upable by anybody. And one of the things that I've

29:46

just been super impressed by from everybody on the team I guess, especially you Taylor,

29:53

mostly because I work with you in ed tech frequently. And so it gets demonstrated to

29:57

me frequently is just everybody on the team has this great ability to find something new

30:05

and go, yeah, I don't really know how this works. But give me a couple hours. I'll figure

30:09

it out. I will, I'll, I'll, I'll get it. And, you know, it's not like instant expert that

30:17

doesn't happen. But the creativity and the ability to pick up new things and make use

30:28

of them so quickly has been really cool and inspiring to see. And I don't know, I think

30:37

this week is a huge testament to that, I guess.

30:40

That's why personally my favorite part of working on this team is that reclaimers aren't

30:46

afraid of that kind of thing, in my opinion. And I've worked with lots of great people.

30:51

I've had the privilege of working with lots of great people. And my favorite people like

30:56

to give that response of like, I don't know, let's try it. You know, and I think that's

31:02

a really constructive way to think about the work when, especially when you're trying to

31:07

encourage creativity, which we do a lot here at reclaim. That's one of my, again, one of

31:11

my favorite things is that creativity is celebrated not just by this company, I think, and the

31:17

people that work at it, but the community around us, they celebrate it too. And that's

31:21

really encouraging.

31:23

Agreed.

31:24

100%.

31:25

I have to say I was, you know, and Maram was like, months ago now, it seems like, you know,

31:30

in the rear view mirror, I'm going to do this conference, you know, and I was, you know,

31:35

I don't know what I was doing, you know, who knows, I was out sniffing glue somewhere,

31:39

right? Oh, yeah, it's great, right. And what I started to realize as the day got closer

31:45

and closer, it's like, so they're going to do an all audio, all radio conference for

31:51

five days. And we all know how crazy audio can get, and how complicated it can get. I

31:59

mean, just look at Taylor on a call, right? Like, his setup, sometimes with Jitsi.

32:05

That's his own doing.

32:08

Yeah, I'll be the first to admit, don't do what I do.

32:12

I mean, I'm joking there. But like, really, the fact that I when I was tuning in, which

32:18

was a lot, I did not get a sense of like, you know, the technical problems and Meredith

32:25

can attest to this, even at WP campus, right? Trying to do zoom and hybrid, they were a

32:31

mess. Like, this was seamless. For an audio experience on the radio. Oh, my God, like,

32:39

there's that you have to also take your hat off to is, you know, we're kind of always

32:45

about futzing on the radio. It's part of the kind of, you know, philosophy of DS 106 radio.

32:51

But another point where you all did not disappoint and making it happen and making it seamless,

32:57

like really a great job. And I know how hard it is. So firsthand, so well done.

33:03

One of the things that I'm sort of hoping, or that I've been hoping thinking about, just

33:09

that came out of a brief conversation on mastodon is whether this will inspire more talk sessions

33:19

on DS 106. Because right now, I think that there's a lot of playing music, there's radio

33:24

DJing, which is great, and there should be. But one of the things that I was talking about

33:31

with Sarah and Iteki on mastodon was like, the session that I'm hosting today is synchronous,

33:45

let's say. It's happening live, which means that if you want to participate, but you live

33:51

in a time zone where that's not feasible, for some reason, then you don't get to. And

33:58

to do something like this in the morning, if there's a, if I could find a time that's

34:05

like, yeah, no, I'm just going to host a talk session on DS 106. And we're going to talk

34:09

about this and come on in. Or I'm going to host a game on DS 106. And we're going to

34:14

play and anyone who's free, come on in. The ability to have more sessions like this, where,

34:24

you know, the conference is really good. And I think in some ways, really crucial for making

34:29

sure it's organized, making sure people know when and where to show up, what's going on,

34:33

what the session will be about. But to get people feeling more free and more comfortable

34:40

to do these sort of one off podcasts, one off broadcasts, where they can talk about

34:46

what they're excited about and what they're passionate about, would be really cool.

34:52

Can I ask a question to maybe put you all on the spot a little bit? Because I am I know

35:00

in the past we've done, I'm gonna, I'm gonna keep saying we and just, you know, but there's

35:07

been reclaimed today, right, which is like a whole has a whole archive of podcast episodes,

35:13

but then these recordings are, are stored somewhere else right now, right? Like, what

35:21

is it listen? Is it? It's a different domain, but I'm just curious.

35:26

Podcasts dot.

35:27

That's right, podcasts. So like, do you see yourself merging these two brands or spaces

35:35

or do you?

35:36

Let's start a new one.

35:37

I'm laughing.

35:38

Let's start a new brand.

35:39

I'm laughing Lauren, because I made that sub domain, I think on Friday before the conference.

35:43

I wanted to know. Because they both seem, you know, podcasty a little bit.

35:49

I have things that I think we're going to talk about this internally and figure it out,

35:53

because I do think it's time for a reckoning of the reclaimed media empire on brands, because

35:59

we're not really using reclaimed today enough as a brand right now. And I don't want that

36:03

to go away personally. But I think it may be interesting to kind of re recycle and like

36:10

maybe we have audio only content and that's reclaimed today and we use the theme song

36:15

and everything or not. Like maybe it's still video content. I don't know. We have to figure

36:20

that out as a team. But yeah, for now, I just needed a place to put that tool we're using,

36:26

which is called Castopod. And I literally installed it on Friday. And so that's what

36:30

it is. But we can move it if we need to. And that's part of the reason I didn't. I've mentioned

36:37

Discord that you can actually take the link. There's an RSS link in that tool and put it

36:42

in your podcast player, which is why I wanted to use it, because that's how I listen to

36:46

kind of this stuff. But because we didn't like submit it to iTunes or anything like

36:51

that or whatever, Apple podcast directory, we can move it and merge it or I don't know,

37:01

we can do all kinds of things with it. So we may end up doing something like that.

37:04

One thing about... Go ahead, Lauren.

37:06

Oh, I was just going to say, I sort of, I think struggle is the wrong word, but I guess

37:11

I like grapple with that concept a little bit between wanting to protect the projects

37:16

as they are and keep the archive there and, you know, Reclaim Today name, for example,

37:22

versus consolidating everything into a space that's maybe more findable, you know, and

37:30

has a record of everything that's ever been created versus keeping them separate because

37:36

they are projects in their own right. And it gets to the idea around archiving work

37:41

in general. But like, you know, I'm curious how you all think about that now, 11 years

37:47

in with so many different identities around Reclaim hosting, Reclaim TV, you know, the

37:55

archiving, the podcasts, you know, there's so many places where Reclaim exists and where

38:01

do you combine in the spirit of access and findability and ease of use versus like, we're

38:11

acknowledging that these are different entities and we like them that way because they're

38:16

their projects in their own right. You know, like that's such a hard thing to try to wrap

38:22

your head around, for me at least.

38:24

I mean, yeah, this is something that I've been thinking about a little bit. And Taylor,

38:28

not to make this sound like a threat, but in the new year, I'm going after reclaimed.tech

38:32

with a hammer and nails.

38:35

Reclaimed.tech, I feel bad for that domain. I love the domain name. And I've treated it

38:41

poorly by just, it's my space to install something.

38:44

Yeah. Well, that's what I'm thinking is that in the same way that we have community.reclaim.hosting,

38:51

which Lauren was your awesome work as a landing page for all of the different ways and places

38:57

that people can get in contact with us to be able to turn reclaimed.tech from what it

39:02

is, which is currently like, and this is good and archive of the work that we've done with

39:07

our flex courses, with our workshops, the resources that we've made available to take

39:11

it and, you know, keep it that, but also make it a place that shows off the catalog of our

39:17

work.

39:18

So you can go here to say, oh, reclaim.tv. Okay. That's cool. Archive.reclaimed.tv, podcasts,

39:25

whatever, to have a place that is a landing page and a jumping off point to see all of

39:34

the work that we've done and to be able to navigate it cleanly. And just to what you

39:40

were saying, Taylor, this is going back a couple of steps, but to reclaim today and

39:45

making that audio only audio podcast.

39:47

One of the strengths I think of reclaim today has been that it's very in the moment. And

39:55

Jim, I think that you use this more than anybody else, but to have reclaimed today as a way

40:01

to get people together, get them talking in a room room. I just made air quotes on the

40:07

radio, which was an amazing choice of mine. But to get people together without saying,

40:15

all right, well, we know we stream every Friday. If you're not free at 10am, we could find

40:20

a different time. But you know, for the most part, we have the set schedule. And you know,

40:24

we try and plan this out about a month in advance. And you know, when are you free to

40:26

be able to say, no, I'm going to get five people talking together, which I think is

40:31

sort of what we were talking about with making DS106 have more impromptu conversational sessions

40:41

on DS106, conversational sessions on reclaim today, the ability to have it be impromptu

40:48

like that, and just get going is really cool.

40:52

And I would say to kind of tie what you're saying here to something we've been talking

40:56

about more generally, you know, we're not super afraid of just trying things around

41:00

here and I think we're better for it.

41:03

I think that's how people are talking about that in the chat of having a space to play

41:08

and get started.

41:09

Yeah. And that's very much how we're in the situation we are right now where we're like,

41:13

hmm, so we have these things and maybe we need to rename them or move them and I don't

41:16

know and we can figure that out. But I do think it's at least for us, the right answer

41:22

was to just make the stuff and put it where we can and then figure that out because reclaim

41:28

TV definitely has a personality now.

41:31

Like this is the year where we've streamed every single week with that. I think we've

41:36

skipped like three weeks all year.

41:39

And I think the only skip in the case of like there is a holiday or something like that

41:43

people just simply will not.

41:45

Or radio conference.

41:46

Yes.

41:48

Yeah.

41:49

But on the other token, reclaim TV has no set length or format really. Right. Like sometimes

41:55

we go on and chat about something we're about to do. Like last week we did a preview of

42:00

the summer camp and then of course we made an audio version of that. Whatever. Don't

42:04

ignore that. I shouldn't have even mentioned that diversion. But sometimes it's like me

42:09

just like trying to set up a tool and like pilot like asking questions and me going like,

42:14

I don't know, let's try it. And sometimes we get a guest on.

42:17

I like to think I serve the function of a live rubber duck for Taylor.

42:21

And sometimes we get a guest on who we were dying to talk to about their project. Like

42:27

it's all of those things. We've talked about, you know, like those guest focused episodes.

42:33

Maybe those are reclaimed today because to me that feels like what reclaimed today has

42:38

been. But I don't know. We haven't been consistent with it. So it's something we'll have to figure

42:43

out. However, we wouldn't even be having this conversation if we're like, you know what,

42:49

we can't stream every week until we come up with a solid brand strategy. And again, there

42:54

are a million reasons why that could be the right decision. But I don't think it was for

42:57

us in this case of let's try to build community through video or audio in this case.

43:05

I just want to say that I'm a little concerned that my retro computing sessions haven't been

43:09

plugged here. I think that's...

43:14

So I gotta say, Jim, on your retro computing sessions, the biggest regret of my summer

43:19

is that your retro computing sessions happen when I'm off on Friday.

43:24

That's kind of...

43:25

You're like, will anyone go? And I'm like, I'll do my stupid retro computing that no

43:29

one else wants to watch.

43:30

And I feel like I may be the only other person at the company who's as interested in it as

43:35

you. So I appreciate them. I'm listening to them while I'm on camping.

43:39

The streams have opened up. I don't know how retro computing is completely on brand, but

43:44

given our albums and VHS, it kind of is. But at the same time, I think we've made a certain

43:51

amount of space with these streams, with this conference in general, with us genuinely engaging

43:58

with something that excites us. And I think that brings out the best of us, no matter

44:03

what we're talking about. And I think people like that.

44:07

I think it's funny how much the tinkering on the side that you mentioned earlier, Lauren,

44:14

for me is in many ways the center of the work we do. And it's funny how centers and what

44:21

pays the bills aren't always the same. But if we can find a way to marry them well, the

44:28

two can coexist in ways that keep, I think, the culture we have together and moving forward.

44:37

So it's fun. And I think this conference is a really great example of where we are 11

44:43

years out. You know what I mean? We haven't become corporate shills. We're not asking

44:50

for your social security numbers on Discord. But we would appreciate them.

44:55

Yeah. Yeah. That's the last four, at least.

44:59

I must say, I'm a little bit disappointed that we've managed to talk about 11 years

45:05

of Reclaim for 46, nearly 50 minutes, and no one's yet talked about blogging. I mean,

45:12

I know Blog More Di is coming up.

45:15

That's next session. That's next session, Maren.

45:16

I know. I feel like this is 11 years of Reclaim.

45:17

Blogging is every session.

45:18

Like, absolutely, Taylor. Thank you. That is it. Right. So I really feel like I've

45:25

got to go. I really feel we have to kind of, you know, because we have several blogs, like,

45:30

and we have our own blogs, and everybody's listening, you know, hopefully has a blog.

45:35

So I feel like we should talk a little bit about that. And Lauren, I must say, I kind

45:40

of miss your blogging because, like, I am an avid reader of your blog. And, you know,

45:46

like, I feel like if you get anything from the session today, a little injection on the

45:51

blogging energy is what I think is needed here.

45:54

I know. I know the peer pressure. Once again, I will pick it up. But yeah, it just going

46:00

back to what I was saying earlier, this idea of having a working identity. And it's for

46:06

so long, I, you know, lived and breathed Reclaim and will always be like the for life, you

46:14

know, feeling about, you know, have that feeling around Reclaim. But so much of what I wrote

46:21

about was related to my work at Reclaim. And so I have come close often to writing and

46:29

then I'm like, well, you know, you just you feel this, this pressure in a different way

46:34

to say things right. And I have to, it's my it's a, you know, beast of my own making,

46:38

I have to strip that down and deal with that. But yes, that is something that I'm very aware

46:44

of. But the other thing I wanted to say too, in doing all of this, reflecting and, you

46:52

know, thinking about, you know, who I want to be and what kind of impact I want to have

46:58

on the world and my work and all of those things, you know, you can't help but compare

47:02

contrast where you came from to where you are now. And one of the things that I really,

47:11

really appreciated at Reclaim as both an employee and a colleague that I now very much try to

47:18

carry into my current position is just really celebrating the work that we do, celebrating

47:25

the work of others and lifting up voices in the community. And I think, you know, as much

47:32

as we joke and did joke about blogging at Reclaim, like, it was a clear avenue to do

47:40

those things. And I started at Reclaim right out of college, I grew up with blogging being

47:51

very much the norm. And as a result, I had my boss, you know, and my colleagues writing

47:57

about the work I was doing and feeling celebrated. And then, you know, as our team grew doing

48:03

that with others, and then, you know, highlighting voices in the community, and that just became

48:08

my norm. And so now with my current team and my current position, blogging is not, you

48:15

know, doesn't have the same. I, you know, it's not, it's not a central blog there.

48:24

It's not part of that institution.

48:25

Right. I mean, there is, you know, there are blog posts and things, but it usually is with

48:30

the purpose of highlighting an event coming up or something like that. Like there's a

48:34

goal, something that we're marketing, which, again, has a has a purpose, but there's not

48:41

as much narrating, like, hi, I'm thinking through these things, and it's not perfect

48:45

yet. But I'm just gonna write about it anyways, and document where I am in this moment. And

48:53

I think there's a lot of value in capturing that. And also, like I said, highlighting

48:59

and celebrating work that you and your peers are doing. And so that's something that I'm

49:04

trying to bring in slowly now into my team. And, you know, just figuring out how we can

49:11

do more of that highlighting. But yeah, so I, in other words, all of that rambling to

49:17

say I do really appreciate that I learned that at Reclaim. And it's something that I

49:23

think came from blogging.

49:26

Have you all blogged today? Have you guys blogged yet? Justin, have we hazed you about

49:32

blogging yet? We haven't.

49:34

Yeah, we've only touched on it so far. I await the adventure.

49:41

It's coming. Get ready. Set up your blog.

49:45

I'm the one being peer pressured to blog. Justin is at Reclaim now. He should be blogging.

49:52

I don't know. I think laurenhanks.com is a little stale at the moment. So we need new

49:58

content or we need to invoice her one of the two.

50:02

Oh gosh. Okay. That was a low blow. Sure. Yeah, I can start paying.

50:08

That's right. Only free if you blog.

50:13

I'm going to put in a support ticket first on how to access my space because I think

50:18

it's been migrated a few times. Yes, I don't know any of my passwords.

50:23

You're on a server named after you. What do you want? Okay.

50:27

The documentation is not clear. I will be writing in for assistance.

50:32

I have monuments to your work. No, I was very close to writing to support

50:40

on the day of the WHMCS work just to add to the chaos. But then I thought that might be

50:47

a little bit cruel. So there. I saw you write in saying, I can't log in. I didn't get any

50:53

advance notice of this. Yeah, I didn't see the 40 emails I got around

50:57

this. I'm not blogging right now, but should I

51:01

want to blog? How exactly am I going to access my account? Can you take me through that?

51:07

Can we have a call? Can you get on a call with me right now?

51:10

You have a phone number. Exactly. 24/7? No?

51:15

I have to say, I think I'm kind of so new to this whole hosting game. And I always thought

51:24

I've been a customer, a paying customer, I hasten to add Justin, of Reclaim for a very

51:31

long time. Ever since I met Jim at the OER conference in Edinburgh all that time ago.

51:39

I think I actually looked into my emails recently and that was the day I signed up. And so I've

51:47

been there ever since. And it always looks so slick from the outside. And I thought,

51:50

"Oh, I'd be curious to see what it looks like on the inside." And Lauren, I can tell you,

51:54

I was there on the day of WHMCS and I must say I had no meetings because everybody was

51:59

busy. But I've never witnessed such a slick operation of such a big systems change. And

52:05

I've been part of some of the most messy ones of those. And kudos to this team and kudos

52:10

to Meredith and Pilot and Taylor for masterminding all of that.

52:14

You're giving us so much credit. Kudos to Chris.

52:18

I really am so impressed with the whole team. It was amazing. And we should give a shout

52:24

out to the infra team actually, who've been not as much on the air this week while we've

52:28

been having fun.

52:30

We hide them away. We don't want them to face the whole operation.

52:33

They have to go in their infra room. No, that was well done. I had almost nothing to do

52:41

with it. And the infra infrastructure team, and especially Chris, just carried it. I would

52:47

agree. I've seen lots of these types of transitions and I was honestly a little bit dumbfounded

52:53

by how well it went.

52:55

He did an amazing job on the back end. But then again, Meredith, you did a great job

53:02

on making sure that documentation was up to date and that we were prepared for what was

53:06

coming. I mean, just so everyone knows out there, we changed our billing system because

53:11

our old one was woefully out of date. You didn't hear that on the radio. And then we

53:16

got this updated to the latest and greatest. And it is a major switch for us. And it's

53:23

a testament to 11 years on. It's taken us 11 years to switch the system.

53:29

Just I don't know. I mean, it's a joyful team to work with because there is not a lot of

53:35

grief we give each other. We understand there's a lot of forgiveness. There's a lot of trust.

53:41

And there's a lot of just good work that people are doing. And that's one of the things I

53:47

think why Reclaim right now is coalescing in such a great way that we have so many people

53:55

on the same page going in the same direction. And it's great. All this talk about teams,

54:01

all this talk about the work we're doing. It's really just it's fun. It's still fun

54:08

after all these years. Can you believe it?

54:13

The best feedback that I forgot to share in Slack, but I'll share it now about the billing

54:18

system upgrade that I saw was a very close friend of mine who lives in the same town

54:26

as I do, manages a hosting account for her parents who have a business. And she logged

54:35

in and was like, "Hey, when did you guys change themes or whatever?" And I was like, "You

54:41

didn't get like 80 emails?" She's like, "Oh, my parents email is on the account." I was

54:46

like, "Oh, well, great." She's like, "Oh, you did some kind of upgrade?" I was like,

54:50

"Yes, we did some kind of upgrade." So from perspective outside, it went relatively smoothly,

54:56

I think.

54:57

Yeah, I think the only reason I kind of knew that it was such a big deal is because I had

55:04

been a part of so many internal conversations for so long, and it had been this looming

55:10

thing that was coming for us for years. But that's the only reason that and I think the

55:16

communication that you all put out, regular email saying, "Hey, this is coming." It was

55:22

very helpful, but otherwise, I don't think I would have known the significance of what

55:30

was going on. So yes, that is a testament that it went off without a hitch. And it was

55:37

also cool because I saw Jim and Meredith in person in Georgetown the day that it happened,

55:43

or the day that the maintenance is going on. It's like, "How are you guys? How's it going?"

55:49

And I think at the time, you all were just sort of holding your breath like, "So far,

55:53

so good, but don't jinx it."

55:55

We're sitting in the lobby of the hotel, just typing away on our computers, manic.

56:02

It was very good. And I think we approached it in a very methodical way that helped a

56:08

lot with that. And we were reflecting on it. And it's been almost a year since we started

56:14

the project of testing and retesting and importing and all that sort of stuff that Chris and

56:21

then for team started working on. And then maybe four months ago, it picked up that we

56:27

were, Paila and I were collaborating on the communication side of things and finally setting

56:32

the date for all the work.

56:36

I do want to say, just also to give a shout out to you, Taylor, because at the very least,

56:41

you were the one who gave the inspiration for what our communication strategy ended

56:46

up being. I think you mentioned it sort of offhand, the idea of we're sending out emails,

56:53

but also creating an arc of far out from the work, just announcing this is going to happen.

56:59

Here's the general gist of what's going to go on. And then as we get closer to the date,

57:03

giving more specific information, the closer we get, the more actionable this is going

57:09

to be, reminding you that this is happening, but also giving you the documentation is coming.

57:16

Here it is. We're going to send you more documentation after the fact that will be for the steps

57:21

you need to take after the fact. Here's stuff you need to do to prepare or you don't need

57:25

to do to prepare, like making sure that people are receiving information consistently, but

57:33

also in a way where they're receiving it as it becomes relevant to them. They're not getting

57:38

everything a month out and then forgetting about it.

57:41

It's a progressive disclosure, right? That's like the term for that. And thanks, but that

57:48

was just me saying it would be cool if we did it like this. And then you and Meredith

57:55

did it and did it beautifully, I think. So it's really important part of the migration

58:00

process is that it's communicated well. And I think overall it was communicated pretty

58:05

well. I shouldn't say overall. I think it absolutely was communicated very well. We've

58:08

had very few in the whole, given that this affects literally every customer, we've had

58:14

very few questions about it.

58:16

Wow. Well, I just realized that we're nearly out of time. We have one more minute left.

58:23

And so Meredith, maybe we'll hand it to you in a minute, but I just wanted to say, Lauren,

58:28

it's been such a blast to talk with you. I think you're one of the first people from

58:33

Reclaim I got to know, and it's so fantastic that you are still active in the community.

58:38

So I hope we'll get to see you back on Reclaim TV or maybe on Reclaim Radio for a little

58:43

bit more fun soon.

58:44

Yes. Thank you all so much for having me. It's been awesome catching up and I promise

58:50

I'll blog one day, but thank you. This is an impressive event and I'm so happy to be

58:57

a part of it.

58:58

We'll send you an invoice for one blog post.

59:00

Thank you, Taylor. Awesome. Well, up next, we've got the blog or die session that Jim's

59:10

running. And if folks in the chat or anybody in the call here, if they're interested, check

59:16

the discord for the summer camp thread and you can join live with us or just listen along

59:23

however you'd like. And then after that, I'm up for some lunchtime tunes and then pilots

59:30

on to close out the session.

59:31

So you know it.

59:33

Yeah. So super exciting day and thanks for joining and we'll talk soon.